btjii Privacy Policy

btjii ("btjii", "we", "us", "our") operates the btjii online casino and sports betting platform available at https://btjii.pro (the "Platform"). This Privacy Policy describes how btjii collects, processes, stores, and discloses personal data relating to users ("you", "your") who access or use the Platform. It also describes the rights you have in relation to your personal data and how to exercise those rights.

By registering for an account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not access or use the Platform.

btjii collects personal data that you provide directly to us, data generated automatically through your use of the Platform, and in some cases data obtained from third-party sources as part of our identity and payment verification processes. The categories of personal data we collect include:

• Identity and contact data: your full name, date of birth, mobile number, and email address provided at registration.
• Verification documents: government-issued photo identification and proof of address submitted during KYC verification, where required.
• Financial data: mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers), transaction amounts, and bank account details where bank transfer is used.
• Usage and technical data: IP address, device type, operating system, browser type, session duration, pages visited, game activity logs, and betting history.
• Communications data: records of correspondence between you and btjii support, including email, live chat transcripts, and any feedback or complaints submitted.

btjii does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for standard identity verification. btjii does not collect data from users under the age of 21; if we become aware that personal data has been collected from a person under 21, we will delete that data promptly.

btjii processes your personal data only for clearly defined and lawful purposes. We do not use your data for any purpose that is incompatible with the purposes listed below:

• Account creation and management: to create and administer your btjii account, verify your identity, and maintain your account profile.
• Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; to make games and betting markets available; to settle bets and credit winnings.
• Legal compliance: to comply with applicable anti-money laundering obligations, KYC requirements, tax reporting duties, and any other legal or regulatory obligations applicable to btjii's operations.
• Fraud prevention and security: to monitor for unusual account activity, detect fraudulent transactions, prevent bonus abuse, and protect the integrity of the Platform.
• Responsible gaming: to monitor gaming patterns that may indicate problem gambling, to apply deposit limits or session controls requested by you, and to enforce self-exclusion requests.
• Marketing communications: to send you promotional offers, bonus notifications, and seasonal promotions (such as those tied to Eid, BPL, or Pohela Boishakh) where you have consented to receive such communications. You may withdraw your marketing consent at any time by contacting [email protected].

btjii processes your personal data on the following legal bases:

• Contractual necessity: processing required to provide you with the services you have requested, including account creation, deposits, withdrawals, and game access.
• Legal obligation: processing required to comply with anti-money laundering regulations, age verification requirements, tax obligations, and other applicable laws.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your fundamental rights.
• Consent: processing for direct marketing communications, where you have given explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

btjii does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification providers, game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe), and IT infrastructure partners — all under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to btjii.
• Legal authorities: law enforcement agencies, financial intelligence units, or regulatory bodies where btjii is required by law or valid court order to disclose your personal data.
• Responsible gaming partners: where you have voluntarily enrolled in a self-exclusion programme or requested referral to a problem gambling support service, limited data may be shared with the relevant support organisation.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of btjii's business, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections.

All third-party service providers with access to your data are contractually required to maintain the confidentiality of that data, to process it only as directed by btjii, and to implement security measures appropriate to the sensitivity of the data they handle.

All payment transactions on the btjii Platform are processed through Bangladesh's mobile financial service networks (bKash, Nagad, Rocket, Upay) and select bank channels. btjii does not store full payment credentials on its own servers. Payment data is handled exclusively by the respective payment service providers under their own security standards and privacy policies.

btjii may require you to complete identity verification (KYC) before processing withdrawals above certain thresholds or where there is a regulatory obligation to do so. Documents submitted for KYC are used solely for verification purposes and are stored securely with access restricted to authorised personnel only. KYC documents are retained for the minimum period required by applicable law and then securely destroyed.

btjii uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us operate and improve the Platform. We use the following categories of cookies:

• Essential cookies: necessary for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without impairing core functionality.
• Analytics cookies: used to understand how users navigate the Platform, which features are most used, and where technical issues arise. Analytics data is aggregated and does not personally identify individual users.
• Preference cookies: used to remember your settings such as language preference and display options, so you do not need to re-enter them on each visit.

Most mobile browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling essential cookies may prevent you from logging in or using certain features of the Platform. btjii does not use third-party advertising cookies or share cookie data with advertising networks.

btjii retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary to fulfil the purposes described in this Privacy Policy. In general, account data and transaction records are retained for a minimum of five years following account closure in order to comply with anti-money laundering and financial record-keeping obligations. This retention period may be extended where there is an ongoing legal dispute, regulatory investigation, or enforcement action involving your account.

When personal data is no longer required and the applicable retention period has expired, btjii will securely delete or anonymise the data. Marketing consent data (where you have opted in to receive promotional communications) will be retained only for as long as your marketing consent remains active; if you withdraw consent, marketing data will be removed within a reasonable timeframe.

Subject to applicable law, you have the following rights in relation to the personal data btjii holds about you:

• Right of access: you may request a copy of the personal data btjii holds about you, along with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: in certain circumstances you may request that we delete your personal data, for example where the data is no longer necessary for the purpose it was collected, or where you have withdrawn consent and there is no other lawful basis for processing.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to object: you may object to the processing of your personal data where btjii relies on legitimate interests as the legal basis, and where your particular circumstances mean that the processing impacts your fundamental rights.

To exercise any of the rights above, please contact btjii at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request. There is no charge for making a request, although btjii reserves the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.

btjii implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure data storage with access controls limited to authorised personnel, regular security assessments and monitoring for unusual access patterns, and secure procedures for data backup and recovery.

While btjii takes the security of your data seriously and applies industry-standard protections, no method of transmission over the internet or method of electronic storage is completely secure. btjii cannot guarantee the absolute security of your data. In the event of a personal data breach that poses a risk to your rights and freedoms, btjii will take appropriate steps to contain the breach and notify affected users in accordance with applicable legal requirements.

The btjii Platform is strictly intended for adults aged 21 and above. btjii does not knowingly collect, process, or retain personal data from any person under the age of 21. If btjii becomes aware that personal data has been collected from a person under 21 without appropriate age verification, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on the btjii Platform, please contact us immediately at [email protected] so that we can take appropriate action.

btjii may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the Effective Date at the top of this document and publish the revised policy on the Platform. Where it is reasonably practicable, btjii will also notify registered users of significant changes via email or in-platform notification.

Your continued use of the Platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. We encourage you to review this Privacy Policy periodically. If you have any questions about how your personal data is handled by btjii, please contact our support team at [email protected].